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Supporting safe working practices – See a vehicles condition before it arrives on site

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Audatex Image Capture puts the power of image damage capture into your customers’ and VDAs hands, all integrated to Audaenterprisegold

Does your business struggle to triage claims, with damaged cars turning up on site regardless of if/or when they will be repaired? Do you sometimes miss an image in repair, that you need to show vital operations have been completed? Introducing Audatex Image Capture.

So how does it work?

Watch our short video for a quick demo of Image Capture in action. This video shows you both the bodyshop user and end customer view. In Repair Image Capture uses the same interface built for use on a tablet and instructs the user to capture as many Ad Hoc repair images as required.


Image Capture enables bodyshops to see images of a vehicles condition before it arrives and throughout a repair. With Image Capture you can send your customers a customisable SMS request for images of their vehicle’s condition, via their smartphone. Customers are guided by an intuitive online process to capture images, with no download required. Upon return of images the bodyshop can instantly access the photos provided via Audaenterprisegold. To begin triage immediately with increased accuracy. Image Capture can also be used In Repair in the workshop via your smart phone or tablet, to ensure all the required images are captured throughout the repair for every operation.

Benefits at a glance

  • Seamless Integration with Audaenterprisegold.
  • Unlimited Image transfer to Audaenterprisegold.
  • Increase Triage Accuracy.
  • Pre-order Required Parts.
  • Minimal set up and training required.
  • Image capture capability for supplementary damage.
  • Efficient in repair image best practise, capture Images for all stages of the repair and evidence the accuracy of the assessment.
  • Shorter Key-to-Key Times.
  • Faster Workflow Processing.
  • Increased Customer Satisfaction.
  • Save costs on mobile estimating.

ImageCapture features

Additional Customisation

Additional customisation is also available where required and can include: SMS text amends, styling and colour amends and much more. (Additional charges apply)


Seamlessly integrated to Audaenterprisegold. All images sent back to your existing assessments.


Compatible with tablet and mobile devices. With no download required for the Image Capture web portal.

Image Comments

The user can add a comment against each image provided to give more detail and improve accuracy.

Image Search

Search for received images in the web application or directly through Audaenterprisegold.

Image Notification

Upon receipt of images an email notification is sent to alert the user that images have been provided.

SMS reminder

A free SMS reminder is sent to the customer 24 hours after the initial request if no images are received.


Add your own 11 character SMS send name and your company logo to the online portal.

Unlimited Users

No limits on user access, for those on your reception or shop floor.

Related solutions


Find us

Audatex SA (PTY) LTD

Building 1, Maxwell Office Park
Magwa Crescent West
Waterfall City, Midrand, 1685

General Enquiries and Sales

(011) 875 8920

[email protected]


Support Team

Our hours of phone support: Monday-Friday, 7 a.m. – 5 p.m.
(011) 875 8920

[email protected]


If you would like to find out more before signing up, contact us using the details above.

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