Insurers and Engineers

Control costs, increase efficiency and productivity with our industry-leading motor claims management solutions

Overview

Foster brand loyalty by empowering the customer and providing the highest standards of service throughout the claims process.

Benefits at a glance

Efficiency – provided through a complete end-to-end claims journey
Empowered customers, self-serve and shortened claims lifecycles
Reduced key-to-key time – increases productivity and data accuracy and shortens claim management time
Consistency – across pricing and repair assessments
Smarter and cost-effective repair allocation
Seamless integration with back office systems

Save time through automatic data updates
Better planning and resourcing – enabled through consistent and clear management information on repair costs
Enhanced dispute resolution – the information you need, where and when you need it in order to deal with claim disputes effectively and efficiently
Cost savings and lower settlement amounts as a result of more proactive claim management
Eliminates late payment charges and legal fees

Control claims costs, mitigate risk and deliver a unique and exceptional customer service from First Notification of Loss to the end of the claims process. Audatex claims management solutions have been designed to support you every step of the way, enabling clear and timely communication, reducing delays and the need for customer call backs saving valuable time and helping to improve staff performance and productivity. Our self-serve solutions empower the customer to build brand loyalty and ultimately drive operational efficiencies throughout the claims process by dealing with claims faster and more accurately.

Insurers and Engineers

Overview

Benefits at a glance

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