An Award winning omni-channel solution to deliver self-serve and AI capability at FNOL. Accurately capture damage severity and use a simple 4-click damage capture model to determine if a vehicle is repairable or a total loss. Improve customer satisfaction by speeding up the repair allocation decision at FNOL.

The AudaTarget decision support tool that uses answers to a series of questions about damage severity combined with a valuation of the vehicle and user-configurable business rules, to enable a decision to be made on how to best route the vehicle to either a repairer or total loss agent.