View a vehicles repair status online, 24/7 and update your customers and stakeholders in real-time.
Qapter Connect is a suite of apps that allows repairers to keep vehicle owners, insurers and all other stakeholders up-to-date about repair progress via online channels. Repairers can take photos and update the status of a repair, which then informs the customers in real-time via a mobile app. It allows you to ‘see’, the progress of the repair. Delivering efficiencies throughout the vehicle repair journey, improving customer service, and reducing the number of update calls.
Since the latest vehicle repair status and photos are available on your web site, your customers have fewer reasons to call, and incoming calls will reduce substantially. Vehicle owners can choose to receive status updates via email or text message and in time more of your customers will use email and the web instead of the phone for updates. This means that your service advisors will be able to better organise their time instead of constantly being interrupted by the phone.
Building 1, Maxwell Office Park
Magwa Crescent West
Waterfall City, Midrand, 1685
(011) 875 8920
Our hours of phone support: Monday-Friday, 7 a.m. – 5 p.m.
(011) 875 8920
If you would like to find out more before signing up, contact us using the details above.
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